Written by John Heller

How to Connect Workplace Silos with Vertex

Who in your extended enterprise is responsible for developing an innovative product? If your answer isn’t “everyone,” you’re viewing the enterprise wrong. It’s true that a majority of the work—such as the actual product design—happens in engineering. However, every department plays an important role in a product’s success. 

But how well do your cross-functional teams actually operate? A majority of companies experience department silos with limited communication to other entities throughout the organization. Teams struggle to:

  • Share, access, or view 3D design data
  • Understand product information
  • Collaborate on a design effectively

Vertex gives teams a place to collaborate early in the design process. With everyone’s input, companies spot opportunities to add critical components, shorten timelines, and improve the design.


In the previous blog, I detailed the exhausting process engineers go through to share product data with suppliers. This problem persists with internal collaboration as well. In addition to all the effort, engineers also can’t collaborate with other development experts concurrently. Depending on the workflow, collaborators wait for their turn to “check out” designs. Then—surprise—they have to wait more to actually provide feedback or ideas.

Vertex kills the waiting game and gives all teams access to 3D product data. Collaborators can instantly view the model from any device, even without special CAD software or powerful hardware. Colleagues:

  • Concurrently view the design in the cloud
  • Add their own questions and markup
  • Save and share views


An innovative product design does more than solve a market need. It also addresses and improves important manufacturing and service requirements. Today, poor communication and visualization capabilities make it hard for manufacturing and service teams to understand a new product’s fit, form, and function requirements.

What does that really mean? Without close collaboration between engineering, manufacturing, and service, a new product runs the risk of missing an important detail. For example, engineering may develop a truly innovative component to add into a current machine. It’s perfect—except that once the part is installed into the larger machine, service teams can no longer access other critical components for service. That perfect solution? It’s no longer usable.

Vertex allows service and manufacturing to dive into the 3D design early in the feasibility and development phases. Within the greater context of the 3D model, the team can uncover optimizations early in the process and clue in engineering before extensive design work or design freeze.


A more connected workforce with visibility into product design truly strengthens a product output. The more closely the team works together, the more innovative and successful a product will be—on a faster timeline. Simple and fast sharing internally helps engineers:

  • Engage different departments earlier
  • Collaborate with colleagues more easily
  • Have more insightful discussions about market need and optimizations

Vertex connects internal teams, allowing them to view designs on any device. If you are feeling the pain of a disconnected internal team, contact us to learn how Vertex can connect you into a streamlined, collaborative organization.

About John Heller

John has extensive experience in mechanical engineering, supplier collaboration, cross-functional relationship-building, and procurement activities. Through this experience, he learned optimal ways to bridge the gap between engineering, procurement, and the supply chain. He has championed new product roadmaps, spearheaded procurement strategies, and worked with customers to understand truly valuable opportunities for product improvement. As Product Marketer for Vertex Software, John leverages his extensive background in engineering and product lifecycle to best understand and communicate pain points and opportunities in manufacturing organizations.