Vertex for Field Service
Enable remote training, accelerate repairs, and improve issue resolution
Bring 3D to Field Service
Connect service and engineering BOMs to understand and track product information. Train your teams using full 3D products remotely. Thanks to the power of Vertex, field service teams quickly identify replacement parts, communicate field issues, and access 3D work instructions. Visualize feeds from IoT devices in 3D context to find improvements and proactively maintain components.

Vertex Connect™
Improve Field Service With 2‑Way Communication
Use Vertex’s collaboration app to describe issues and identify problems. Instantly pull up full 3D product models, build the view you need, and quickly send to quality, warranty, or other technical teams for fast issue resolution and component improvements.
Digital Twin Platform
Speed Up Diagnostics, Resolution, and Ordering
Plug the power of the Vertex visualization engine into your field service tools for better accuracy and faster resolution. Quickly see current jobs, get accurate work instructions on a mobile device with full fidelity, visualize feeds from IoT devices, and access full 3D product models.

Resources
Digital Twin for Service Teams

Digital Transformation
Digital Twins for Service Teams and IoT Analytics in 30 Minutes
Connect teams and deliver access to 3D product data in your smart factory and IoT analytics. Register for our webcast series to see how.
Webinar
Digital Twins: Changing the Way We Service Products
See how the Vertex platform gives service techs in the field the ability to access 3D work instructions on any device.
Webinar
Digital Twins: Gain Insights By Visualization Real-Time IoT Data In Your 3D Design
Tired of your digital twin looking like graphs and charts? Download our webcast to see how the Vertex platform brings IoT data to life.Get Visuals Anywhere In The Field
Like what you see? Schedule some time to learn more about Vertex.