Bring 3D to Field Service
Connect service and engineering BOMs to understand and track product information. Train your teams using full 3D products remotely. Thanks to the power of Vertex, field service teams quickly identify replacement parts, communicate field issues, and access 3D work instructions. Visualize feeds from IoT devices in 3D context to find improvements and proactively maintain components.
Improve Field Service With 2‑Way Communication
Use Vertex’s collaboration app to describe issues and identify problems. Instantly pull up full 3D product models, build the view you need, and quickly send to quality, warranty, or other technical teams for fast issue resolution and component improvements.
Digital Twin Platform
Speed Up Diagnostics, Resolution, and Ordering
Plug the power of the Vertex visualization engine into your field service tools for better accuracy and faster resolution. Quickly see current jobs, get accurate work instructions on a mobile device with full fidelity, visualize feeds from IoT devices, and access full 3D product models.
Digital Twin for Service Teams